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Buyers looking to grab aniPhone 14without deny to a retail store have another option to buy their next smartphone : to snitch with a specialist over video . A staple of Apple ’s user experience is the buying outgrowth , which is nearly one - of - a - variety . The company has more than500 of its own retail memory board , and its products can also be found in carrier stores , big - box stores , and online . That makes buying Apple twist easygoing than from other manufacturer , with many without their own first - company stores in particular regions . At those retail store , buyers can speak flat with an Apple medical specialist , who will aid them with their leverage conclusion .
The company contribute that experience to more people in March 2023 with itsShop with a Specialist over Videoexperience . It ’s available on Apple ’s website to customers in the U.S. and aims to retroflex the client experience feel in the company ’s forcible retail storehouse . Users can view the Apple specialist ’s screen as they go overdifferent features , configurations , and pricesfor the iPhone 14 lineup during this live shopping experience . The closing result is a one - way live video stream where substance abuser can see an Apple specialist , but their camera provender is not shown .
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How To Start A Live Video Call On Apple.com
For now , the alive shopping experience is a act limited , take off with the fact that it ’s only available in the U.S. The video margin call are also only available from 7 a.m. to 7 p.m. PT daily ( 10 a.m. to 4 p.m. ET ) . Outside of those hour , buyers are limited to the common schmoose and phone call . However , Apple specialists can only chatter with prospective buyersabout the current iPhone lineup — which includes the iPhone SE , iPhone 14 , iPhone 14 Plus , iPhone 14 Pro , and iPhone 14 Pro Max .
It ’s easy to start the video recording call after navigating to theBuy iPhonepage on Apple ’s site . At the top right , exploiter will see anAsk An iPhone Specialistbutton in sorry text . After click this option , a new windowpane will open up from Apple retail services . Users should cluck theConnect With A Specialistbutton at the bottom of that windowpane to get help buy a product . There are four option : on-line chat , one - way television , audio call , and sign on spoken communication . take shop with us over one - way videoto connect with an Apple specializer .
The religious service should provide a better experience to users who maystruggle to navigate a large iPhone lineup . But users should recollect that the most expensive iPhone is n’t always the best iPhone . For the video shopping experience to work , user need to sleep with what they ’re look for in aniPhoneand how much they ’re unforced to spend before getting started .
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Source : Apple
